Security & Shipping Information

Site Security: We use some of the most secure on-line processing systems in the industry. All order information submitted such as name, address, credit card numbers, etc. is SSL encrypted so it cannot be read as it travels over the internet. Credit card information is processed with a secure payment gateway through PowerPay, which is the 1ShoppingCart.com preferred provider. In addition, our ordering site is tested and certified daily by McAfee to pass the McAfee security scan.

We care very much about the integrity of our customer relationship. We do not share customer information, and we respect and protect your personal information as if it were our own.

Payment Methods We Accept: Visa, MasterCard, American Express, and Discover.

Sales Tax is added only to South Carolina orders of 6%

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Shipping & Handling within the United States

The following chart lists approximate shipping costs per item through the United States Postal Service, which can vary by state.To calculate the exact cost of your order, enter your order and shipping information during check-out, and the shipping cost will be calculated. You can then exit the ordering process if you wish.

Below are estimated shipping costs within the US:

Item Shipping to US	1. USPS Media (*3-8 bus. days)	2. USPS Priority (*2-3 bus. days)	3. USPS Express (*1 bus.day)
1 Book, Bag, or CD	$3.38 USD	$5.95 USD	*Please Call or email to order express
1 Learning Circle Facilitator or Participant Guide	$4.16 USD	Varies by state $10 -12	*Please Call or email to order express
5 Books	$4.94 USD	Varies by state $9 – $18 USD	See above
5 Learning Circle Facilitator or Participant Guides	$7.06 USD	Varies by state $14-$36	*Please Call or email to order express
5 Bags, or CDs	$3.38 USD	Varies by state $6 – $10 USD	See above

(1) USPS Media Mail – Package generally arrives within 2-8 business days depending on proximity from shipping location of South Carolina. It can take longer to some locations such as Puerto Rico, the Virgin Islands, Alaska, and Hawaii. Business days do NOT include holidays and Sundays. Tracking of package in transit and delivery confirmation are not available.

(2) USPS Express – Package arrives within 2-3 days business days, which does NOT include holidays and Sundays. Tracking of package and delivery confirmation are not included.

*(3) USPS Express Guaranteed – Package is guaranteed to arrive within 1-2 days depending on location. Tracking is included with $100 insurance. Please email Orders @AppreciativeLiving.com or call (843) 881-1106 to place an order by Express mail.

Shipping & Handling Outside the United States:

Countries we ship to: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chili, China, Cyprus, Denmark, Egypt, Fiji, France, French Polynesia, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan,Korean Democratic Peoples Republic, Luxembourg, Mauritius, Mexico, Monaco, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, Venezuela

Approximate costs: The following chart lists approximate shipping costs per item through the United States Postal Service, which vary by country. To calculate the exact cost of your order, enter your order and shipping information during check-out, and the shipping cost will be calculated.You can then exit the ordering process if you wish.

Below are rough estimates for international shipping $ handling:

Item being shipped	First Class International (1)	Global Express (2)	Global Express Guaranteed (3)
1 Book	Varies by country $6 – $12 USD	Varies by country $30 – $35 USD	*Please Call or Email to order express
1 Learning Circle Facilitator or Participant Guide	Varies by country $11 – $22 USD	Varies by country $23-37 USD	See above
1 Bag or CD	Varies by country $3 – $7 USD	Varies by country $27 – $29 USD	See above

(1) USPS First Class Mail International – Package generally arrives within 6-15 business days, though it can take longer. Business days do NOT include holidays and Sundays. Tracking of package in transit and delivery confirmation are not included.

(2) USPS Global Express – Package generally arrives within 4-6 days to most countries, and tracking of package is included with $100 insurance.

*(3) USPS Global Express Guaranteed – Package is guaranteed to arrive within 1-3 days, though some countries require up to 5 days. Tracking is included with $100 insurance. Please email Orders @AppreciativeLiving.com or call (843) 881-1106 to place an order by Express mail.

Package Tracking: Tracking is only available on US Express Mail, International Global Express, and International Global Express Guaranteed mail. To find out where your package is, request your tracking number by email to orders@appreciativeliving.com. They will also include instructions on how to use it to find your package.

Volume Discounts: For information on volume discounts for orders over ten items, please email Orders@appreciativeliving.com or call (843) 881-1106

Questions? If you have questions, or would like to ship to a country not listed here please call (843) 881 – 1106 or email: Orders @AppreciativeLiving.com

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Jackie Kelm
Author & Founder
Appreciative Living, LLC