About Jackie Kelm

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You’re listening to Jackie Kelm’s Sirius Satellite XM radio interview on the “Fully Alive” Show with Dr. Greg & Lisa Popcak


To contact Jackie for consulting, coaching, or speaking, please email admin@AppreciativeLiving.com or call  (704) 799-0975.


  • MBA, Organization Behavior Concentration, Case Western Reserve University
  • BS Mechanical Engineering, Kettering Institute of Technology


  • Board Certified Coach (Center for Credentialing & Education)
  • HeartMath Certified Coach
  • TRACOM Certified SOCIAL STYLE & Versatility Instructor
  • Emotional First Aid Certification
  • QPR Gatekeeper Certification  (Suicide Prevention)

Previous Experience

  • Manager, Ernst & Young LLP, Leadership & Organization Change Group
  • Bearing Application Engineer, The Timken Company
  • Senior HVAC Development Engineer, General Motors (GM)
  • Five-year engineering rotation at GM including production control and manufacturing supervision.

Download bio here:  Jackie Kelm Bio 2017 (PDF doc)

Organizations Jackie has Worked with:

Radio Interviews with Jackie Kelm as Guest Expert

      • Sirius Satellite Radio XM: Pathways to Learning with Sister Marie Pappas
      • KSFR-FM Santa Fe Public Radio: The Journey Home with Diego Mulligan.
      • WPYB 1130AM, Benson NC: The Senior Citizen’s Corner.
      • Sirius Satellite XM Radio: The Fully Alive Show with Dr. Greg & Lisa Popcak
      • WCBQ Paradise Radio: Dr. Alvin Jones
      • WJJG AM 1530 Chicago: Job Talk Radio

Television and Print Interviews

      • Guideposts Magazine: Three Steps to Joy Through Appreciative Living
      • Dr. Hightower’s Health Space, Cable Channel 110: The Power of Appreciative Living.
      • Axiom News, Engaging Movements: AI Catayst to Creating Peace, Expert Says.

Published Books

      • Kelm, J. “The Joy of Appreciative Living: Your 28 Day Plan to Greater Happiness in Three Incredibly Easy Steps.” Tarcher, NY. 2009.
      • Kelm, J. “Appreciative Living: The Principles of Appreciative Inquiry in Personal Life. Wake Forest, NC: Venet Publishers. 2005.
      • [1 Chapter] Watkins, J., Mohr, B., & Kelly, R. “Appreciative Inquiry: Change at the Speed of Imagination.”  Pfieffer, San Francisco, CA. 2011. Case Study: Appreciative Living. Pgs. 175 – 184.
      • [1 Chapter] Hammond, S. & Royal, C. “Lessons From the Field: Applying Appreciative Inquiry.” Plano, TX. Practical Press Inc, 1998. Chapter 10: Introducing the Appreciative Inquiry Philosophy: A How-to for Consultants Who Are New to the Process. By Jacqueline Kelm. Pg. 161-172.

Published Articles:

      • Kelm, J. “Unlocking the Door to Happiness.” Innerchange Magazine.
      • Kelm, J. “Six Steps to Finding Your Dream Job.” Savvy Miss.
      • Kelm, J. “Looking for Love? The Right Way to Find Mr. Right.” Savvy Miss.
      • Kelm, J. “Finding What’s Right with Your Child.” The Appreciative Parenting Newsletter.
      • Kelm, J. “Walk the Talk: The Principles of AI in Daily Living” The AI Practioner: The International Journal of AI Best Practice.

Personal Synopsis
My career began as a development engineer for General Motors with an undergraduate degree in Mechanical Engineering. During this time I was rotated through a number of positions, including production control and manufacturing supervision in a union plant. To this day I love manufacturing. At this time I also wrote and presented a thesis and a few technical papers on automotive air conditioning topics such as thermodynamic balance and heat transfer considerations, which fortunately I don’t have to defend today.  🙂

All my life I had been fascinated with individual behavior and group dynamics, and when I discovered there was a field devoted to this–called Organization Behavior, I dove in headfirst and returned to school full-time.

In 1996, I graduated with a Master’s degree in Business with a concentration in Organization Behavior from Case Western Reserve University. During this time I happened to take several classes from David Cooperrider on Appreciative Inquiry (AI), and was enamored with the concept.

I began working with Ernst & Young LLP as a senior consultant in the Leadership and Organization Change group and was able to use AI in several initiatives. I also got some great experience in leadership development, change management, and education and training. I left as a manager when I had my daughter in 1999.

Being a new mother brought bouts of depression, which was something I had struggled with all my life. I began experimenting with using Appreciative Inquiry personally, and it was transformational.  I wrote about it in my first book called Appreciative Living, and a whole new journey began.

Speaking engagements and workshops followed the first book, along with a national joy study in 2007. I published my second book in 2009 with Tarcher/Penguin, and developed additional CD’s, products and training to support the expanding work.

Corporate consulting entered back into the picture as I worked with organizations to develop leadership programs and facilitate large-group summits to create collective visions, strategies, and momentum for change.

I was happier than ever in 2013 and thought I had the world by the tail, and then my life fell apart. Wile being hospitalized for a serious infection I was given large does of antibiotics, and they caused me to develop anhedonia, which is a physical condition where the brain cannot create the experience of positive emotion. I literally could not feel joy, love, happiness, or any positive feeling.

It was the ultimate irony to be the joy engineer who could not feel joy. I began studying neuroscience to try and understand what was happening, and used it in combination with Appreciative Living to pull myself out once again. I am now more of a believer in the appreciative approach than ever and created a new website devoted to helping people overcome anhedonia at www.GetJoyBack.com

I am passionate about sharing this work with others as it has saved my life twice!  And watching organizations transform before my very eyes brings me to tears.

I am currently working on my third book on Appreciative Coaching and Conversations, which contains a simple model for embedding the principles of AI and neuroscience into our daily conversations and coaching opportunities. I’m excited to get this out as I think conversations are one of the greatest areas of leverage for change in our personal and organizational lives.

On the home front I have a teenage boy and a girl who is heading to Clemson University, and a husband of 27 years. Life is an exhilarating journey, and I am grateful every day for having found my calling–something that is so deeply meaningful and fulfilling. My greatest joy comes in seeing others take these ideas and make positive changes in their lives, and I am committed to doing all I can to make that happen!







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Jackie Kelm
The Joy Engineer
Appreciative Living, LLC
This Stuff Really Works!

"The exercises soon became a wonderful part of my day, setting it up in a positive and grateful way that carried throughout the day.

When I am running late and do not do them, my day seems to be off track and full of challenges."

Rita D., Ashland, Ohio

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