The Appreciating Living 3-Step Process

By Jackie Kelm

 The 3-Step AIA Process is a simple way to apply the principles of Appreciative Inquiry (AI) to interpersonal situations, or to create small-scale change. To learn more please visit:

AIA Model

  1. Appreciating What Is
  • Ask: What can I appreciate, learn, or enjoy about this person or situation?
  • Outcome: Feeling good, or at least a little better about what is happening.
  • Why? Research shows that your thinking improves when you feel good. You come up with better ideas, make better decisions, and are more creative.


  1. Imagining the Ideal
  • Ask: What do I really want, and what does this ideal look like and feel like?
  • Outcome: Gaining clarity about what you want.
  • Why? We are often not clear about what we really want. Creating a picture in your mind about what you want helps you move towards it.


  1. Acting Towards the Ideal
  • Ask: What is one thing I can do, no matter how small, to move towards the ideal I want?
  • Outcome: Getting results.
  • Why? Taking a small step to move forward creates momentum for change.


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